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Pockets® Magazine -- Individual and Gift Subscriptions

How do I order Pockets?

How do I contact Customer Service about my individual or gift subscription?

I just ordered Pockets. When will I receive my first issue?

I didn't receive an issue of Pockets. What do I do?

How do I change the address where my magazine is sent?

How do I find the expiration date of my subscription?

I received another bill after I sent my check. What do I do?

Are gift subscriptions available?

How do I renew my subscription?

How do I find the expiration date of a gift subscription I ordered?

What other magazines do you publish?

Ordering Pockets for addresses within the United States.

Prices for U.S. Subscriptions:
1 year
(11 issues)
US$21.95
2 years
(22 issues)
US$39.95

1. Order by Mail:
The Upper Room
P.O. Box 37141
Boone, IA 50037-0141

2. Order by telephone: Call, toll-free, 1 (800) 925-6847. Mention Order Code: IPG9EL.

3. Order Online using our secure server. Order an individual subscription or a gift subscription.

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Ordering Pockets for addresses in Canada.

Prices for Canadian Subscriptions:
1 year
(11 issues)
CAN$29.95
(plus GST/HST)
2 years
(22 issues)
CAN$55.95
(plus GST/HST)

1. Order by Mail:
The Upper Room
P.O. Box 819
Markham, ON L3P 8A2

2. Order by telephone: Call, toll free, +1 (800) 757-9877. Mention Order Code: IPG9EL.

3. Email our Canadian distributor: upperroom@indas.on.ca

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Ordering Pockets for international addresses.

Prices for International Subscriptions:
1 year
(11 issues)
US$29.95
includes $8.00 international shipping
2 years
(22 issues)
US$55.95
includes $16.00 international shipping

1. Order by Mail:
The Upper Room
P.O. Box 37141
Boone, IA 50037-0141
USA

2. Order by telephone: Call +1 (515) 247-7570. Note: If after business hours, press 1 to leave a message. Mention Order Code: IPG9EL.

3. Order Online using our secure server. Order an individual subscription or a gift subscription.

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How do I contact Customer Service about my individual or gift subscription?

To change your address, report a missed issue, find out if your payment has been applied, or check your account status visit our online customer care center: Pockets Customer Service.

You can also contact Customer Service for by phone by calling:
1 (800) 925-6847 (United States)
1 (800) 757-9877 (Canada)
+1 (515) 247-7570 (International)

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I just ordered Pockets. When will I receive my first issue?

Please allow 4-6 weeks for the processing and delivery of your order.

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I didn't receive an issue of Pockets. What do I do?

You can report your missed issue directly to Pockets Online Services. Enter your e-mail address and your name and address when prompted. You will receive an e-mail reply from Online Services within two business days.

You may wish to report your missed issue by phone. If you are calling from the USA, the toll-free Customer Service number is 1 (800) 925-6847. From Canada, the toll-free number is +1 (800) 757-9877. If you are calling from elsewhere, call +1 (515) 247-7570.

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How do I change the address where my magazine is sent?

You can change your address by visiting our Pockets Online Services area. Enter your e-mail address and your name and address as prompted. Then follow the links to change your address. You will receive an e-mail reply from Online Services within two business days.

You can also report your change of address by phone. If you are calling from the USA, the toll-free Customer Service number is 1 (800) 925-6847. From Canada, the toll-free number is +1 (800) 757-9877. If you are calling from elsewhere, call +1 (515) 247-7570.

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How do I find the expiration date of my subscription?

Your expiration date is shown on the label of your magazine. You can also check your expiration date by visiting our Pockets Online Services area. Enter your e-mail address and your name and address as prompted. Then follow the links to check the status of your account. You will receive an e-mail reply from Online Services within two business days.

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I received another bill after I sent my check. What do I do?

Occasionally a second bill will be sent before your check has been received. If you have already sent your payment, please disregard the most recent bill.

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Are gift subscriptions available?

Yes, you can order gift subscriptions to Pockets by mail, by phone (see information above), or online.

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How do I renew my subscription?

1. Renew by Mail:
The Upper Room
P.O. Box 37510
Boone, IA 50037-0510

2. Renew by telephone: Call toll-free 1 (800) 925-6847.

3. Renew online using our secure server.

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How do I find the expiration date of a gift subscription I ordered?

The expiration date is shown on the label of the magazine. If you do not have access to this information, call Upper Room customer service at 1 (800) 925-6847. Be sure to have the name and address (including zip code) of the gift recipient.

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What other magazines do you publish?

The Upper Room publishes several magazines. The Upper Room is published in the Regular Print Edition, the Large Print Edition, the Electronic Mail Edition, the Cassette Edition, and the Braille Edition. The Upper Room is available in Spanish as El Aposento Alto® and in 76 editions and 40 languages produced around the world.

The Upper Room also publishes DevóZine® magazine (for youth), Alive Now® magazine, and Weavings® Journal.

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