Alive Now® Magazine -- Individual and Gift Subscriptions How do I order Alive Now? for delivery in the U.S. for delivery in Canada for delivery to International addresses How do I contact Customer Service about my individual or gift subscription? I just ordered Alive Now. When will I receive my first issue? I didn't receive an issue of Alive Now. What do I do? How do I change the address where my magazine is sent? How do I find the expiration date of my subscription? I received another bill after I sent my check. What do I do? Are gift subscriptions available? How do I renew my subscription? How do I find out the expiration date of a gift subscription I ordered? What other magazines do you publish? Ordering Alive Now for delivery in the U.S. Prices for U.S. Subscriptions: 1 year (6 issues) US$17.95 2 years (12 issues) US$26.95 1. Order by Mail: Alive Now P.O. Box 37141 Boone, IA 50037-0141 2. Order by telephone: Call 1-800-925-6847. Mention Order Code: IAG9EL. 3. Order Online using our secure server. Order an individual subscription or a gift subscription. | Return to Top | Ordering Alive Now for addresses in Canada. Prices for Canadian Subscriptions: 1 year (6 issues) CAN$25.95 plus GST/HST 2 years (12 issues) CAN$42.95 plus GST/HST 1. Order by Mail: Alive Now P.O. Box 819 Markham, ON L3P 8A2 2. Order by telephone: Call 1-800-757-9877. Mention Order Code: IAG9EL. 3. Email our Canadian distributor: upperroom@indas.on.ca | Return to Top | Ordering Alive Now for delivery to International Addresses Prices for International Subscriptions: 1 year (6 issues) US$25.95 includes US$8.00 for international shipping 2 years (12 issues) US$42.95 includes US$16.00 for international shipping 1. Order by Mail: Alive Now P.O. Box 37141 Boone, IA 50037-0141 USA 2. Order by telephone: Call +1-515-247-7570. Note: If after business hours, press 1 to leave a message. (Business hours are Monday - Friday, 8 a.m. - 4:30 p.m. (CT), excluding holidays.) Mention Order Code: IAG9EL. 3. Order Online using our secure server. Order an individual subscription or a gift subscription. | Return to Top | How do I contact Customer Service about my individual or gift subscription? To change your address, report a missed issue, find out if your payment has been applied, or check your account status visit our online customer care center: Alive Now Online Customer Service. You can also contact Customer Service by phone by calling: 1-800-925-6847 (United States) 1-800-757-9877 (Canada) +1-515-247-7570 (International) Note: If after business hours, press 1 to leave a message. (Business hours are Monday - Friday, 8 a.m. - 4:30 p.m. (CT), excluding holidays.) | Return to Top | I just ordered Alive Now. When will I receive my first issue? Please allow 4-6 weeks for the processing and delivery of your order. | Return to Top | I didn't receive an issue of Alive Now. What do I do? You can report your missed issue directly to Alive Now Online Customer Service. Enter your e-mail address and your name and address when prompted. You will receive an e-mail reply from Customer Service within two business days. You may wish to report your missed issue by phone. If you are calling from the USA, the toll-free Customer Service number is 1-800-925-6847. From Canada, the toll-free number is 1-800-757-9877. If you are calling from elsewhere, call +1-515-247-7570. | Return to Top | How do I change the address where my magazine is sent? You can change your address by visiting our Alive Now Online Customer Service area. Enter your e-mail address and your name and address as prompted. Then follow the links to change your address. You will receive an e-mail reply from Customer Service within two business days. You can also report your change of address by phone. If you are calling from the USA, the toll-free Customer Service number is 1-800-925-6847. From Canada, the toll-free number is 1-800-757-9877. If you are calling from elsewhere, call +1-515-247-7570. | Return to Top | How do I find the expiration date of my subscription? Your expiration date is shown on the label of your magazine. You can also check your expiration date by visiting our Alive Now Online Customer Service area. Enter your e-mail address and your name and address as prompted. Then follow the links to check the status of your account. You will receive an e-mail reply from Customer Service within two business days. | Return to Top | I received another bill after I sent my check. What do I do? Occasionally, a second bill will be sent before your check has been received. If you have already sent your payment, disregard the most recent bill. | Return to Top | Are gift subscriptions available? Yes, you can order gift subscriptions to Alive Now by mail, by phone (see information above) or online. | Return to Top | How do I renew my subscription? 1. Renew by Mail: Alive Now P.O. Box 37510 Boone, IA 50037-0510 2. Renew by telephone: Call 1-800-925-6847. 3. Renew online using our secure server. | Return to Top | How do I find the expiration date of a gift subscription I ordered? The expiration date is shown on the label of the magazine. If you do not have access to this information, call Upper Room customer service at 1-800-925-6847. Be sure to have the name and address (including zip code) of the gift recipient. | Return to Top | What other magazines do you publish? The Upper Room publishes several magazines. The Upper Room® daily devotional is published in the Regular Print Edition, the Large Print Edition, the Electronic Mail Edition, the Cassette Edition, and the Braille Edition. The Upper Room is available in Spanish as El Aposento Alto® and in 76 editions and 40 languages. The Upper Room also publishes Pockets® magazine (for children), DevóZine® magazine (for youth), and Weavings® Journal. | Return to Top |

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